Quote:
Originally Posted by RayPesek  "Infuriating" is a good word. One old one that comes to mind is the ridiculous need for a special license for multi-processor boxes. Even Microsoft allows up to four CPUs with their standard operating system licenses.
And the newest one is the requirement for a special license for multi-core processors! Even Microsoft doesn't treat multi-core CPUs as needing multiple software licenses.
And let's not forget how you can't get access to all of SecureKnowledge unless you have a contract with Check Point. If you have a support contract with a Check Point Support Partner, you just get the same access as any competitor who gets a free User Center account.
Hmmm, maybe this would be a good new thread. "What do you dislike about Check Point licensing?" If we could keep it on topic, maybe somebody at CP would take it as the feedback of dissatisfied customers.
Ray |
I've repeatedly tried to get feedback to Check Point but they're just not interested. They're extremely focused on short-term profitability and unless you're a big customer who's considering a large purchase, they simply won't talk with you. I'm the President of their user group and when I contact them to offer to help they won't even return my calls. They refused to be a sponsor at our conference last May, and one of their employees asked for a discount to attend; I said yes, and six months later they still won't pay their invoice. Now they're on credit hold (with their own user group!) They seem to think that the most profitable position to be in is to push their customers right to the edge of defecting.
They're not making any friends here.