Thread: SIC error
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Old 2007-07-26
MorfiusX MorfiusX is offline
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Default Re: SIC error

Quote:
Originally Posted by freinet View Post
Hi, I think this comes way too late but maybe someone will face this problem again somtime:

If you connect the SmartCenter to a switchport in a VLAN and use VLANs on the enforcement module, you have to reduce the the MTU on the SmartCenter interface to 1496 Bytes. Otherwise, the 4-byte VLAN tag seems to disturb the certificate operation.
Just a note. I had a new system being set up in an on site environment. Once I got everything working, I moved the gateways to an off site data center. The SmartCenter machine stayed at the on site location. When I moved the gateways, I ran into the error above. Setting the MTU resolved the problem.
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