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Old 2007-01-29
speculatrix speculatrix is offline
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Default corrupted objects database - missing secure client groups

We've got a problem with our NGX-R60 checkpoint smart console... when we fire it up we see a sequence of pop-up boxes thus:

rule 41 - cannot locate object XYZ-Secureclient@Any
rule 42 - cannot locate object XYZ-Secureclient@Any
rule 43 - cannot locate object XYZ-Secureclient@Any
rule 0 - cannot locate object XYZ-Secureclient@Any
rule 1 - cannot locate object XYZ-Secureclient@Any
rule 3 - cannot locate object ABC-RBSusers@Any
rule 5 - cannot locate object ABC-Secureclient@Any


eventually smartdashboard opens and if I go to "manage->users & administrators" the list is nearly empty.

the good & bad news is that our replica management console which used the checkpoint automatic replication has been updating for some time - logged on and it reports that there was a collision some time ago and it stopped. This means we have copies of the rulesets and objects for reference from an uncorrupted database, the bad news is that they're all out of date.

the previous firewall admins didn't use the DB version control, they merely saved policies with new names, so we don't have anything worthwhile in the version control system. in fact, the first time it had been used was last week when someone came back from checkpoint training and said we ought to be using it, so we did, and I am wondering if this led to the corruption? The same admins never installed a proper backup system either so backups we have are very sporadic.

any ideas at all for recovering the data would be gratefully received.
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