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Old 2006-11-07
Ted Odom Ted Odom is offline
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Default SNX License Management

How is SNX license count managed?
I can find no documentation on this and the Checkpoint License center says one thing then writes something else on the ticket.

Is it managed by the total number of users connected at any one time?
Is by the number requests to download the small clients?
If not concurrent, how do you monitor the license usage?
Can this count be cleared or reset?

I have a customer with SPLAT NGAI 55 HF15 with SNX 25 users. It has been working for over a year. Recently the user would get disconnected and could not connect again until the FW was rebooted. Then for only a day or so until it reoccurred. I could find nothing wrong and now error or log messages. I suspected the license so I put a 30 day eval on and the problem went away ( it has been 4 day so far).

I will be replacing this unit soon with a R61 SPLAT so it is not pressing now, but I need to know the above.
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